Shipping Policy

Thank you for choosing Toronto Popcorn Company for your popcorn needs. We are committed to providing you with high-quality popcorn products and a seamless shopping experience.

Please take a moment to review our shipping policy to understand how we handle shipping and delivery.

Order Processing Time:

• Orders are typically processed within 3-5 business days after payment confirmation.
• During peak seasons or special promotions, processing times may be slightly longer.

Shipping Methods:

• We offer several shipping options for your convenience, including standard and expedited shipping.
• The shipping methods available and associated costs will be displayed during the checkout process.

Shipping Rates:

• Shipping rates are calculated based on the weight and dimensions of the products in your order, as well as your chosen shipping method and destination.

Shipping Locations:

• We currently ship within Canada. Please check the shipping options during checkout to see if we ship to your location.

Estimated Delivery Times:

• Estimated delivery times vary depending on your location and the shipping method you choose.
• Please refer to the estimated delivery timeframe displayed during checkout.
• Please note that the shipping days is added to our processing time of 3-5 business days.
• Please also note that delivery times may be affected by external factors such as weather conditions and carrier delays. We cannot guarantee exact delivery dates.

 

Order Tracking:

• You will receive a shipping confirmation email with a tracking number once your order has been dispatched. You can use this tracking number to monitor the status of your shipment.

 

Shipping Carriers:

• We work with trusted shipping carriers to ensure your order is delivered safely and on time. 
• Carrier selection may vary based on your location and chosen shipping method.

Shipping Restrictions:

• Some items may have shipping restrictions due to their nature or local regulations. We will notify you if any items in your order cannot be shipped to your location.

Missing or Damaged Items:

• If you receive an order with missing or damaged items, please contact our customer support team within 1-2 business days of receiving your order. We will assist you in resolving the issue promptly.

Returns and Refunds:

• Please refer to our [Return and Refund Policy] for information on returning products and requesting refunds.

Contact Information:

• If you have any questions or concerns regarding our shipping policy or the status of your order, please contact our customer support team at info@torontopopcorncompany.com or 1844-767-8368.

Policy Changes:

• We reserve the right to update or modify our shipping policy at any time. Any changes will be reflected on this page, so we recommend checking it periodically.

Thank you for choosing Toronto Popcorn Company. We appreciate your business and hope you enjoy our delicious popcorn products. If you have any further questions or need assistance, please don't hesitate to reach out to us.